🆘 Help Center
Get quick answers to your questions and find the support you need for a smooth Science Olympiad experience!
🎯 Quick Help Categories
Jump straight to the help you need
Account & Login
- • Creating and managing accounts
- • Password reset and security
- • Profile settings and updates
- • Account verification issues
Competitions
- • Event rules and guidelines
- • Registration and deadlines
- • Competition schedules
- • Scoring and results
Team Management
- • Creating and joining teams
- • Managing team members
- • Coach responsibilities
- • Team registration process
Technical Issues
- • Website navigation problems
- • Browser compatibility
- • Mobile app support
- • Upload and file issues
Payment & Billing
- • Registration fees and costs
- • Payment methods accepted
- • Refund policies
- • Billing inquiries
General Information
- • About Science Olympiad
- • Getting started guide
- • Program benefits
- • Community guidelines
❓ Frequently Asked Questions
Quick answers to the most common questions
To register your team:
- Create a coach account or log into your existing account
- Navigate to the "Team Entry" page
- Fill out your team information and add team members
- Select the competitions you want to participate in
- Complete payment for registration fees
- Submit your registration before the deadline
Need help? Check our detailed Team Registration Guide
Student eligibility requirements:
- Must be currently enrolled in grades 6-12
- Must be in good academic standing at their school
- Each team can have up to 15 members
- Students can only compete on one team per academic year
- Parental consent required for students under 18
Note: Specific grade divisions may apply to certain events.
Registration fees vary by competition level:
Regional Competitions:
- Team registration: $75
- Per student fee: $15
- Late registration: +$25
National Championships:
- Team registration: $150
- Per student fee: $25
- Additional materials: $50
Financial assistance may be available for qualifying schools.
To reset your password:
- Go to the login page and click "Forgot Password"
- Enter the email address associated with your account
- Check your email for a password reset link
- Click the link and create a new password
- Log in with your new password
Still having trouble? Contact support at [email protected]
Competition results are typically released:
- Preliminary results: Within 2-3 hours after event completion
- Official results: Within 24-48 hours (after review and verification)
- Awards ceremony: Same day for regional events, next day for nationals
Results are posted on:
- Your team dashboard
- The public scores page
- Email notifications to team coaches
🤝 Get Additional Support
Still need help? Our support team is here for you!
Live Chat
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🕐 Mon-Fri: 9 AM - 6 PM EST
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🚀 System Status
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📖 Popular Help Articles
Most viewed articles this month
Getting Started: Complete Beginner's Guide
Everything you need to know to get started with Science Olympiad competitions.
Team Registration Step-by-Step
Detailed walkthrough of the team registration process with screenshots.
Understanding Competition Rules
Comprehensive guide to competition rules, scoring, and event guidelines.
Payment and Billing Guide
Everything about registration fees, payment methods, and refund policies.
Troubleshooting Login Issues
Common login problems and how to solve them quickly.
Coach Responsibilities and Tools
Complete guide for coaches managing their teams and competitions.
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